Ruchi
Mohabe
Ruchi Mohabe brings over 20 years of experience in Service and Quality Operations to her role as VP, Service Performance at Zilch. She is renowned for her unwavering commitment to service excellence, with expertise spanning BPO performance management, training, workforce management, and content development. Ruchi’s ability to foster strong third-party partnerships, combined with her commercial negotiation acumen, ensures agreements are strategically aligned with Zilch’s mission and values.
Before transitioning into fintech consumer lending, Ruchi made significant contributions to the FMCG and Telecom sectors, including nearly two decades at industry leader Vodafone. Highly respected, her extensive background continues to underpin her success in driving operational excellence and achieving Zilch’s service performance objectives.